Customer Agreement

Last modified: September 29, 2022


Customers understand that they must comply with the following:

Customers understand that they must be 21 years of age or older to shop at our stores or be a patient that is 18 years of age or older with a valid medical card or a caregiver.

Absolutely no transfer of cash from customer to customer in lobby.

No unattended children under the age of 13 on property, including the parking lot.

Customers suspected to be intoxicated will not be allowed to purchase products.

Customers agree to treat staff with respect.

Customers understand that Catalyst reserves the right to refuse service.

Customers understand that products purchased are for their personal use only.

Customers understand that they may NOT resell cannabis products from our store or engage in any other form of diversion of cannabis products to the illicit market. Customers found guilty of this will be banned from all locations for life.

Customers understand that all sales are final. The store will make exchanges for defective products on a case-by-case basis, in our sole discretion.

Customers will refrain from removing products from their exit bags while on premises.

Customers will refrain from consuming products on premises.

Customers agree to the terms of our Loyalty program, which include:

Loyalty Program members will receive two (2) cents in rewards for every dollar spent before taxes on all purchases made at any participating retail store (including in-store pick-up orders placed on the Website, if applicable) with the exception of gift cards, purchases made prior to the effective date and other merchandise designated as a special promotion (“Qualifying Purchase”).

Catalyst has the sole discretion in designating Loyalty Program exclusions. The rewards cannot be redeemed in cash and can only be applied toward other Qualifying Purchases.

If a membership is terminated for any reasons, all reward associated with that membership and any membership benefits will be forfeited immediately upon termination.

Customers consent to receiving occasional marketing promotions via text and email by signing up for our Loyalty Program. Customers understand they may opt out of these promotions by replying “STOP” to the marketing texts and “unsubscribe” on the emails.

Do Not Sell My Personal Information

Blood Drive

With a strategic partnership with LifeStream Blood Bank, Catalyst Cares hosts a recurring blood drive every third Thursday at a different Catalyst retail store with more coming down the pipeline at locations. All blood is donated locally to the Loma Linda University Hospital. Via a joint social media marketing campaign, LifeStream and Catalyst spread awareness and break the stigma that cannabis users can not donate. Catalyst Cares is currently the top donor for LifeStream. #bleedforthepeople

National Election Results

Catalyst Cannabis Co.Expands with Wins this Past Election Season

Catalyst Cannabis Co. is happy to announce that their #WeedforthePeople Movement will continue to expand across Southern California. With a total of 2,456,701 ballots counted accounting for 43.65% of eligible voters in Los Angeles County, Catalyst has a designated path to not only bring local legal cannabis but promote #CatalystforChange.

Often with the endorsement of the LA County Democratic Party, voters passed many of the cannabis measures on the ballot.

  • - Measure C In Los Angeles County passed with 60.18%
  • - Measure BA in Cudahy passed with a 54.04%
  • - Measure CM in South El Monte passed with 53.61%
  • - Measure CT in Claremont passed with 60.96%
  • - Measure TR in Lynwood passed with 66.92%
  • - Measure HMP Santa Monica passed with 66.23%
  • - Measure CB in Baldwin Park passed with 51.33%.

Orange County voters endorsed cannabis with Huntington Beach passing Measure O with 54.7% of the vote. Both #WeedforthePeople and #CatalystforChange are movements that the people want and we encourage you to start listening.

With the passing of these measures in both LA and Orange counties, Catalyst will bring union job opportunities that start above minimum wage with benefits and a pathway for professional growth. These measures ensure social equity applicants are prioritized, expungement clinics are available while offering more public cannabis education workshops. Catalyst will partner with local community leaders to build community advisory boards to ensure community beautification projects, food drives, music/arts programs and other non-profit efforts have a direct impact on the surrounding community and industry. Catalyst will also continue to partner with programs such as Weed For Warriors to offer SB34 programs for Veterans.

Catalyst owns and operates 14 retail dispensaries throughout California. They set the standard for a customer-focused dispensary experience by providing superior customer service that is coupled with #FireWeedFirePrices. Catalyst Cannabis Co is more than just a cannabis retail company. Catalyst is a community driven company where second chances can win and hope lives. #CatalystforChange breaks stigmas and proves doing the right thing, the neighborly thing, is what matters most.